FREE Certified Six Sigma Black Belt Enterprise-Wide Deployment Questions and Answers Flashcards
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What is the PRIMARY purpose of establishing a Six Sigma deployment steering committee at the enterprise level?
Answer: To align project portfolios with corporate strategy and resolve cross-functional conflicts
The steering committee provides governance by ensuring projects align with strategy and resolving conflicts that span multiple business units.
An enterprise has completed 200 Six Sigma projects but is seeing diminishing returns on new project savings. What is the MOST likely root cause?
Answer: Project selection has shifted away from strategically significant problems
Diminishing returns typically indicate that project selection has drifted toward low-impact convenience projects rather than addressing strategically significant opportunities.
Which metric BEST indicates that Six Sigma has become embedded in an organization's culture rather than remaining a standalone program?
Answer: Process owners routinely use data-driven methods without being prompted by the Six Sigma office
When process owners independently apply data-driven methods, it demonstrates that Six Sigma thinking has been internalized into daily operations beyond the formal program.
During enterprise-wide deployment, a Business Unit leader resists adopting Six Sigma, claiming their unit is already high-performing. What is the MOST effective response?
Answer: Benchmark the unit's performance against industry best-in-class and identify specific gaps
Benchmarking against best-in-class performance objectively demonstrates improvement opportunities and converts resistance based on perceived adequacy.
What distinguishes a mature enterprise Six Sigma deployment from an early-stage one?
Answer: Mature deployments integrate Six Sigma into strategic planning, talent development, and performance management systems
Maturity is characterized by integration into core business systems like strategic planning and talent management, not just the sophistication of tools used.
Which knowledge management practice is MOST important for scaling Six Sigma lessons learned across an enterprise?
Answer: Maintaining a searchable repository of project storyboards with replication guides
A searchable repository with replication guides enables other sites and functions to identify and adapt proven solutions to similar problems.