Certified Six Sigma Black Belt Project Identification and Selection Questions and Answers Flashcards
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Which financial metric is MOST commonly used to prioritize Six Sigma projects based on the gap between current and desired performance?
Answer: Cost of Poor Quality (COPQ)
COPQ directly quantifies the financial impact of defects and inefficiencies, making it the primary metric for identifying high-value improvement projects.
A Black Belt is evaluating three potential projects using a weighted selection matrix. Project A scores highest on strategic alignment but lowest on feasibility. What should the Black Belt do NEXT?
Answer: Conduct a more detailed feasibility analysis of Project A before deciding
When a project scores high on impact but low on feasibility, the appropriate next step is to investigate the feasibility concerns further before making a final selection decision.
During project identification, a stakeholder insists on a project scope that spans three departments and two product lines. What is the PRIMARY risk of accepting this scope?
Answer: The project scope is too broad, increasing the likelihood of failure
Overly broad project scope is a leading cause of Six Sigma project failure because it makes root cause analysis and solution implementation unmanageable.
Which tool is BEST suited for translating Voice of the Customer (VOC) data into specific, measurable project requirements during the project identification phase?
Answer: Critical-to-Quality (CTQ) tree
A CTQ tree systematically breaks down broad customer needs into specific, measurable quality characteristics that can define project scope and metrics.
A potential Six Sigma project has an estimated completion time of 14 months. What is the MOST appropriate action?
Answer: Break the project into smaller sub-projects that can each be completed in 4-6 months
Six Sigma projects should typically be completed within 4-6 months, so large projects should be decomposed into manageable phases with measurable deliverables.
When using a project selection matrix, which factor distinguishes a mandatory project from an elective one?
Answer: The project addresses regulatory compliance or safety requirements
Projects driven by regulatory compliance or safety requirements are mandatory regardless of their ranking in a selection matrix because non-compliance carries legal and safety consequences.