Maintenance and Operations Flashcards

What is a 'service contract' in property maintenance?

Answer: An agreement with a vendor to provide ongoing maintenance services for a fixed fee

A service contract is an ongoing agreement with a third-party vendor to perform specified maintenance tasks (e.g., landscaping, elevator service) on a regular schedule.

What is the purpose of a 'capital replacement reserve study'?

Answer: To forecast the timing and cost of major capital replacements so reserves can be funded adequately

A reserve study analyzes the condition and remaining life of major building components to project future replacement costs and required annual reserve contributions.

Which energy efficiency measure involves adjusting building systems to operate only when and where needed?

Answer: Building automation / smart controls

Building automation systems (BAS) and smart controls optimize HVAC, lighting, and other systems by adjusting operation based on occupancy and need.

What does 'LEED' certification indicate about a building?

Answer: It has achieved recognized standards for sustainability and environmental performance

LEED (Leadership in Energy and Environmental Design) certification by the US Green Building Council recognizes buildings that meet standards for energy efficiency, water use, and environmental quality.

What is the primary purpose of a preventive maintenance schedule?

Answer: To ensure building systems are regularly inspected and serviced to prevent failure

A PM schedule outlines which maintenance tasks must be performed, at what frequency, and by whom to keep systems operating reliably and safely.

When selecting a maintenance contractor, which factor is most critical from a risk management standpoint?

Answer: Proof of adequate insurance coverage and proper licensing

Verifying a contractor's insurance and licensing protects the property owner from liability arising from contractor injuries or substandard work.