- Certified Case Manager Ethical Principles and Conduct Questions and Answers Flashcards

Which ethical framework is most commonly applied in case management to resolve dilemmas?

Answer: A principlist approach based on autonomy, beneficence, non-maleficence, and justice

The principlist approach with four bioethical principles is most widely applied.

A case manager is subpoenaed to testify about a client's case. What is the primary ethical concern?

Answer: Protecting confidentiality while complying with legal obligations

The primary concern is balancing confidentiality protection with legal compliance.

What distinguishes a 'boundary violation' from a 'boundary crossing'?

Answer: A crossing is minor and possibly therapeutic; a violation is harmful and exploitative

A crossing is a minor, non-exploitative deviation; a violation is harmful and exploitative.

When is it ethically permissible to break confidentiality without consent?

Answer: When there is imminent danger or when required by law

Confidentiality may be broken for imminent danger (duty to warn/protect) or legal requirements.

What is 'moral distress' in case management?

Answer: Knowing the ethically correct action but being unable to carry it out due to constraints

Moral distress occurs when a professional knows the right action but is prevented by institutional constraints.

What is the case manager's obligation regarding continuing competence?

Answer: Case managers must continuously develop knowledge and skills for current, evidence-based practice

The CCMC Code mandates continuous professional development for evidence-based practice competence.