Certified Case Manager (CCM) General Questions and Answers Flashcards
6 cards from real CCM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Certified Case Manager (CCM) General Questions and Answers flashcards as text
What is the CCM certification renewal cycle and what is required?
Answer: Every 5 years with 80 CE credits or re-examination
CCM certification is renewed every 5 years, requiring 80 CE credits or re-examination.
Which step in the case management process involves determining whether interventions are achieving desired outcomes?
Answer: Evaluation
Evaluation determines whether interventions are meeting established goals.
What role does cultural competency play in case management practice?
Answer: It is essential for providing effective, client-centered care that respects diverse beliefs and practices
Cultural competency is essential for effective, respectful, client-centered care across diverse populations.
Which professional organization publishes the Standards of Practice for Case Management?
Answer: Case Management Society of America (CMSA)
CMSA publishes the Standards of Practice for Case Management.
What is the significance of 'client-centered' in case management?
Answer: Care decisions are driven by the client's individual needs, preferences, and goals
Client-centered means all care decisions and plans are driven by the individual client's unique needs, preferences, and goals.
Which best describes 'utilization management' in case management?
Answer: Evaluating the medical necessity, appropriateness, and efficiency of healthcare services
Utilization management evaluates medical necessity, appropriateness, and efficiency of healthcare services.