Certified Case Manager Ethical Principles and Conduct 1 Flashcards
6 cards from real CCM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Certified Case Manager Ethical Principles and Conduct 1 flashcards as text
A case manager discovers that a client has not been fully informed about the risks of a proposed treatment plan. Which ethical principle is most directly violated?
Answer: Autonomy
Autonomy requires that clients receive sufficient information to make informed, voluntary decisions about their own care. Withholding risk information undermines the client's ability to exercise self-determination.
A case manager is pressured by an employer to discharge a client prematurely to reduce costs. The case manager believes the client is not yet ready for discharge. Which action best reflects ethical practice?
Answer: Document the client's status and advocate for continued care based on clinical need
Case managers have an ethical duty to advocate for the client's best interests. Documenting clinical status and formally advocating for appropriate care fulfills both the fidelity and beneficence obligations under the CCMC Code.
When a case manager maintains client confidentiality but is legally required to report a communicable disease, this situation exemplifies a conflict between:
Answer: Confidentiality and duty to society
Mandatory reporting laws reflect a duty to protect public health, which can conflict with the case manager's obligation to maintain client confidentiality. This is a classic tension between individual privacy rights and societal welfare.
A case manager who consistently provides honest information to clients, even when the truth is difficult, is demonstrating which ethical principle?
Answer: Veracity
Veracity is the ethical obligation to be truthful and honest in all communications with clients. It is foundational to a trusting therapeutic relationship and is explicitly recognized in the CCMC Code of Professional Conduct.
A case manager who has been working with a client for months develops a personal friendship outside of the professional setting. According to CCMC ethical standards, this situation raises concerns about:
Answer: Dual relationships
Dual relationships occur when a case manager holds two different roles with the same person (e.g., professional and personal friend). The CCMC Code cautions against such relationships because they can impair professional judgment and exploit the client's trust.
A case manager receives a gift of significant monetary value from a grateful client's family. Under CCMC ethical guidelines, the most appropriate response is to:
Answer: Decline the gift and explain the professional boundary around accepting gifts
Accepting gifts of significant value can compromise professional objectivity and create a conflict of interest or sense of obligation. The CCMC Code advises case managers to decline gifts that could impair or appear to impair professional judgment, and to explain this boundary respectfully to clients and families.