CCM - Certified Case Manager Health Education and Self-Management Support Questions and Answers Flashcards
6 cards from real CCM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 CCM - Certified Case Manager Health Education and Self-Management Support Questions and Answers flashcards as text
Which health literacy tool helps case managers evaluate whether patient education materials are written at an appropriate reading level?
Answer: SMOG Index
The SMOG (Simple Measure of Gobbledygook) Index estimates the reading grade level required to understand written material, helping case managers select appropriate patient education resources.
A case manager uses the 'teach-back' method with a diabetic client. What is the PRIMARY purpose of this technique?
Answer: To confirm the client's understanding by having them explain information in their own words
Teach-back confirms patient comprehension by asking clients to explain the information in their own words, allowing the case manager to identify and correct misunderstandings.
Which chronic disease self-management model developed by Stanford University is widely used by case managers to empower patients with chronic conditions?
Answer: Lorig Chronic Disease Self-Management Program
The Lorig Chronic Disease Self-Management Program (CDSMP), developed at Stanford, is a peer-led group intervention that builds self-efficacy and self-management skills in patients with chronic conditions.
A case manager is working with a client who has low health literacy. Which communication strategy is MOST effective?
Answer: Use plain language, short sentences, and confirm understanding with teach-back
Plain language, short sentences, and teach-back are evidence-based strategies that improve comprehension and self-management adherence in clients with low health literacy.
Which self-management support concept refers to a client's confidence in their ability to perform a specific behavior or manage a health condition?
Answer: Self-efficacy
Self-efficacy, a concept from Bandura's Social Cognitive Theory, refers to an individual's belief in their capacity to execute behaviors required to manage specific health situations.
A case manager wants to assess a client's readiness to change health behaviors. Which model provides stages such as precontemplation, contemplation, preparation, action, and maintenance?
Answer: Transtheoretical Model (Stages of Change)
The Transtheoretical Model describes behavior change as progressing through five stages: precontemplation, contemplation, preparation, action, and maintenance.