CCM - Certified Case Manager Health Education and Self-Management Support Questions and Answers Flashcards
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Read the first 6 CCM - Certified Case Manager Health Education and Self-Management Support Questions and Answers flashcards as text
Which federal agency publishes the National Standards for Diabetes Self-Management Education and Support (DSMES) that case managers should be familiar with?
Answer: American Diabetes Association (ADA)
The American Diabetes Association (ADA) publishes and periodically updates the National Standards for DSMES, which define quality requirements for diabetes education programs.
A case manager documents that a client is in the 'contemplation' stage of the Transtheoretical Model for smoking cessation. Which intervention is MOST appropriate?
Answer: Explore pros and cons of quitting to resolve ambivalence
In the contemplation stage, the client is aware of the need to change but ambivalent; exploring pros and cons of change is the appropriate stage-matched intervention.
Which term describes the process by which a case manager helps a client develop the knowledge, skills, and confidence needed to actively participate in managing their own health?
Answer: Patient activation
Patient activation refers to the degree to which patients have the knowledge, skills, and confidence to manage their health and healthcare, often measured with the Patient Activation Measure (PAM).
A case manager is educating a client with COPD about pursed-lip breathing. This intervention primarily supports which self-management goal?
Answer: Control dyspnea and improve breathing efficiency during activity
Pursed-lip breathing slows the respiratory rate, reduces air trapping, and helps patients control dyspnea during exertion, directly supporting activity tolerance and quality of life.
Which concept describes a patient's ability to obtain, process, and understand basic health information and services needed to make appropriate health decisions?
Answer: Health literacy
Health literacy is the degree to which individuals can obtain, process, and understand basic health information and services needed for appropriate health decisions, as defined by HHS.
When evaluating the effectiveness of a self-management education program, which outcome measure BEST reflects improved patient self-management behavior?
Answer: Reduction in emergency department visits and hospitalizations
Reduction in emergency department visits and hospitalizations is an objective, clinical outcome that demonstrates improved self-management reducing preventable acute care utilization.