CCM - Certified Case Manager Health Education and Self-Management Support Questions and Answers Flashcards
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Read the first 6 CCM - Certified Case Manager Health Education and Self-Management Support Questions and Answers flashcards as text
Which interviewing technique helps case managers explore and resolve a client's ambivalence about changing health behaviors by eliciting their own motivations?
Answer: Motivational interviewing
Motivational interviewing (MI) is a client-centered, directive counseling approach that helps clients explore ambivalence and strengthen intrinsic motivation for behavior change.
A client with heart failure is taught to weigh themselves daily and call their provider if they gain more than 2 pounds overnight. This is an example of what type of self-management strategy?
Answer: Symptom monitoring and action planning
Daily weight monitoring combined with a defined action threshold (2-pound gain) is a self-management strategy that uses symptom monitoring and an individualized action plan to prevent exacerbation.
Which component of a comprehensive diabetes self-management education (DSME) program is considered the cornerstone of glycemic control?
Answer: Blood glucose monitoring and interpretation
Blood glucose monitoring and learning to interpret results is central to DSME because it enables patients to understand how food, activity, and medication affect their glycemic control.
A case manager is setting goals with a client for self-management of hypertension. Which goal-setting framework is MOST recommended to ensure goals are achievable?
Answer: SMART goals
SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) provide a structured framework that increases the likelihood of achieving self-management objectives.
Which barrier to self-management should a case manager assess FIRST when a client is repeatedly non-adherent to a medication regimen?
Answer: Potential side effects, cost, and understanding of why the medication is needed
Assessing side effects, affordability, and health literacy about the medication's purpose addresses the most common root causes of non-adherence before assuming willful refusal.
A case manager is facilitating a group diabetes education session. Which learning format BEST supports skill acquisition such as insulin injection technique?
Answer: Return demonstration
Return demonstration requires the learner to perform the skill in front of the educator, confirming correct technique and identifying any errors that need correction.