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CCM - Certified Case Manager Community Resources and Support Services Questions and Answers Flashcards

6 cards from real CCM practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 6 CCM - Certified Case Manager Community Resources and Support Services Questions and Answers flashcards as text
  1. Which organization accredits community mental health centers and behavioral health organizations in the United States?

    Answer: CARF International

    CARF International (Commission on Accreditation of Rehabilitation Facilities) accredits behavioral health, employment, and community services organizations.

  2. A case manager is working with a client who is undocumented and lacks insurance. Which type of community health center is federally funded to provide care regardless of ability to pay or immigration status?

    Answer: Federally Qualified Health Center (FQHC)

    Federally Qualified Health Centers (FQHCs) receive federal funding under Section 330 of the Public Health Service Act and must provide care to all patients regardless of ability to pay.

  3. When a case manager documents a resource referral in the care plan, which element is MOST important to include to ensure accountability?

    Answer: The expected outcome and follow-up date

    Documenting the expected outcome and follow-up date creates accountability, enables evaluation of whether the referral was effective, and supports continuity of care.

  4. Which assessment model examines a client's strengths, resources, and capacities rather than focusing primarily on deficits and diagnoses?

    Answer: Strengths-based model

    The strengths-based model focuses on the client's existing capabilities, assets, and supports as the foundation for building a care plan and connecting to resources.

  5. A case manager is building a community resource directory. Which criterion is MOST critical when evaluating whether to include a resource?

    Answer: The resource's current operational status and eligibility criteria

    Verifying that a resource is currently operational and that the client meets its eligibility criteria ensures referrals are accurate and actionable.

  6. Which principle guides case managers to ensure community resources are accessible to clients with disabilities, consistent with the Americans with Disabilities Act?

    Answer: Reasonable accommodation

    The ADA requires that reasonable accommodations be made so individuals with disabilities have equal access to programs, services, and facilities.