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Case Management Concepts and Principles Flashcards

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  1. Which of the following is identified as a core knowledge domain required for professional case managers by the CCMC?

    Answer: Case management concepts, principles, and philosophy

    CCMC identifies case management concepts, principles, and philosophy as a foundational core knowledge domain required for CCM certification.

  2. The 'client-centered' approach in case management means that:

    Answer: The client's goals, preferences, and values guide the development of the care plan

    Client-centered care places the client's goals, preferences, and values at the center of all planning and decision-making, respecting autonomy and promoting active participation.

  3. In case management, 'case closure' is most appropriately initiated when:

    Answer: The client's goals are met, services are no longer needed, or the client declines further services

    Case closure is appropriate when goals have been achieved, services are no longer clinically necessary, or the client declines ongoing case management involvement.

  4. Which of the following best describes 'interdisciplinary collaboration' as practiced in case management?

    Answer: Working with professionals from various disciplines to coordinate holistic, comprehensive care

    Interdisciplinary collaboration involves working alongside professionals from different disciplines (medicine, social work, therapy, pharmacy, etc.) to provide coordinated, holistic care.

  5. A case manager identifies that a client has significant unmet needs that fall outside the scope of case management services. The most appropriate action is to:

    Answer: Refer and connect the client to appropriate community resources and services

    When client needs fall outside the case manager's scope, the professional obligation is to advocate for the client by connecting them to appropriate resources and services.

  6. The role of 'advocacy' in case management primarily involves:

    Answer: Supporting and promoting the client's rights, needs, and best interests within the healthcare system

    Advocacy in case management means supporting and actively promoting the client's rights, needs, and best interests, ensuring they receive appropriate, quality services.

  7. When a case manager conducts a 'functional assessment,' the primary purpose is to evaluate:

    Answer: The client's ability to perform activities of daily living and maintain independence

    A functional assessment evaluates the client's capacity to perform activities of daily living (ADLs) and instrumental ADLs, determining their level of independence and care needs.

Case Management Concepts and Principles Flashcards โ€” CCM Study Cards with Answers