Leadership & Ethics Flashcards
7 cards from real CALA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Leadership & Ethics flashcards as text
A staff member reports witnessing a colleague verbally demean a resident with dementia. As administrator, what is your FIRST action?
Answer: Document the incident and begin a formal investigation
Documenting and investigating ensures due process while protecting the resident from further harm.
Which leadership style is MOST effective when an assisted living facility is undergoing a major regulatory change requiring rapid staff adaptation?
Answer: Transformational
Transformational leadership inspires staff to embrace change by communicating vision and building commitment.
An administrator discovers that a department head has been falsifying care documentation to meet compliance metrics. The ethical obligation is to:
Answer: Report the falsification internally and to the appropriate regulatory body
Falsifying care records is a serious ethical and legal violation requiring mandatory reporting regardless of apparent outcomes.
Which principle best describes an administrator's duty to act in the best interest of residents even when it conflicts with family preferences?
Answer: Beneficence
Beneficence means actively promoting residents' well-being, which may sometimes override family wishes if those wishes harm the resident.
A new administrator wants to build a culture of ethical decision-making. The MOST effective long-term strategy is:
Answer: Integrating ethics into hiring, orientation, ongoing supervision, and performance reviews
Embedding ethics across all employment touchpoints creates sustainable cultural norms rather than compliance-only behavior.
When a resident's advance directive conflicts with the family's demands for aggressive treatment, the administrator should:
Answer: Honor the resident's advance directive as the legal and ethical standard
Advance directives represent the resident's autonomous healthcare decisions and are legally binding documents.
Which of the following BEST characterizes servant leadership in an assisted living context?
Answer: The leader prioritizes the growth and well-being of staff to ultimately serve residents better
Servant leaders prioritize staff development because empowered, supported staff deliver higher quality resident care.