Facility Operations Management Flashcards
7 cards from real CALA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Facility Operations Management flashcards as text
A new employee in housekeeping asks how to properly dilute a disinfectant cleaning product. What is the most reliable source for this information?
Answer: Refer to the product's Safety Data Sheet (SDS) and manufacturer label instructions
The SDS and manufacturer label provide the scientifically validated dilution ratios and contact times required for the disinfectant to be effective and safe.
Which type of budget is most useful for tracking day-to-day operational expenses such as supplies, utilities, and staffing in an assisted living facility?
Answer: Operating budget
The operating budget covers recurring day-to-day costs including supplies, utilities, and labor that are essential for ongoing facility operations.
A facility's elevator is due for its annual state inspection but the certification has lapsed by 30 days. What is the most appropriate immediate action?
Answer: Take the elevator out of service until the inspection is completed and certification renewed
Operating an elevator with a lapsed certification is a safety and regulatory violation; it must be taken out of service until properly inspected and recertified.
What is the primary purpose of maintaining a facility's asset inventory for equipment and furnishings?
Answer: To support budgeting, maintenance scheduling, insurance claims, and replacement planning
An asset inventory supports multiple operational needs including budget forecasting, preventive maintenance scheduling, insurance documentation, and capital replacement planning.
A facility is experiencing repeated pest sightings in the dining area. Which approach to pest control is most appropriate for an assisted living setting?
Answer: Implement an Integrated Pest Management (IPM) program that minimizes chemical use
Integrated Pest Management uses prevention, monitoring, and targeted low-toxicity treatments, minimizing chemical exposure for vulnerable elderly residents.
During a risk management audit, an administrator discovers that the facility has no written procedure for managing after-hours facility emergencies. What is the most important first step?
Answer: Develop and implement a written emergency response protocol with clear staff roles and contact chains
Written emergency response protocols with defined roles and contact chains ensure consistent, effective responses to after-hours crises regardless of which staff are on duty.
A facility manager is preparing a capital expenditure request for new dining room furniture. Which factor most justifies the expenditure from a regulatory compliance perspective?
Answer: The current furniture poses fall risks or is not accessible for residents with mobility impairments
Furniture that creates fall hazards or is not accessible for residents with mobility limitations represents a resident safety and ADA compliance issue that justifies capital expenditure.