CAA Technology and Database Systems Flashcards
6 cards from real CAA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 CAA Technology and Database Systems flashcards as text
When a government benefits portal experiences downtime, what should an Application Assistant do with a time-sensitive application?
Answer: Document the outage and use an approved paper backup process to avoid missing deadlines
Agencies maintain paper or manual backup procedures specifically to ensure time-sensitive applications are not missed during system outages.
Which data entry practice helps maintain the highest accuracy in a benefits database?
Answer: Verifying entered data against source documents before saving the record
Cross-checking entered data against original documents before saving ensures accuracy and prevents downstream errors in benefit determinations.
What is the correct action when an Application Assistant discovers a software bug that causes incorrect benefit calculations?
Answer: Report the issue immediately to IT and the supervisor, and halt affected processing
Software bugs affecting benefit calculations must be reported promptly to prevent widespread errors and ensure affected cases are corrected.
Which federal law governs the security requirements for systems that store federal benefit program data?
Answer: FISMA (Federal Information Security Management Act)
FISMA requires federal agencies and their contractors to implement comprehensive information security programs for systems handling federal data.
An applicant asks why their online account shows a different status than what the assistant sees on the internal system. What is the most likely explanation?
Answer: There is a synchronization delay between the public portal and the internal system
Public portals often sync with internal databases on a delayed schedule, causing temporary discrepancies in displayed case status.
What does 'role-based access control' (RBAC) mean in a benefits agency database?
Answer: Access to data is limited based on each employee's specific job role and responsibilities
RBAC ensures employees can only access data necessary for their assigned duties, reducing the risk of unauthorized disclosure.