Leadership, Ethics, and Professional Development Flashcards

Under the Americans with Disabilities Act (ADA), what is an employer generally required to provide to a qualified employee with a disability?

Answer: Reasonable accommodations that do not impose undue hardship

The ADA requires employers to provide reasonable accommodations that enable qualified employees with disabilities to perform essential job functions, unless doing so causes undue hardship.

Which behavior most exemplifies professional workplace ethics?

Answer: Disclosing a conflict of interest before participating in a related decision

Disclosing conflicts of interest is a hallmark of integrity and transparency, foundational to professional ethics.

What is mentoring in the context of professional development?

Answer: A developmental relationship where an experienced professional guides a less experienced one

Mentoring is a professional relationship in which a more experienced individual provides guidance, feedback, and career advice to someone less experienced.

Which type of organizational change management strategy involves informing and educating employees about changes before implementation?

Answer: Communication and training strategy

A communication and training strategy reduces resistance by explaining the reasons for change and equipping employees with needed skills in advance.

What does the term 'work-life balance' mean in a professional development context?

Answer: Maintaining boundaries that allow sustainable productivity at work while preserving personal well-being

Work-life balance refers to sustainable boundaries and practices that support long-term productivity and prevent burnout.

According to IAAP standards, the CAP recertification requirement exists primarily to ensure:

Answer: That certified professionals remain current with evolving administrative competencies

IAAP requires recertification to verify that CAP holders continuously update their knowledge as the administrative profession evolves.