Human Resources and Employee Relations Flashcards
6 cards from real CAP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Human Resources and Employee Relations flashcards as text
What is the primary goal of a structured interview process in employee recruitment?
Answer: To ask all candidates the same predetermined questions, enabling objective comparison
Structured interviews use a standardized set of job-related questions asked of all candidates, allowing fair, objective comparison and reducing the influence of interviewer bias.
Which of the following is an example of an illegal interview question under U.S. employment law?
Answer: Do you have children, and will childcare be an issue?
Asking about children or childcare arrangements is illegal under Title VII because it may constitute sex discrimination and is not job-related. The question about travel requirements is legal because it is directly related to the job's requirements.
What does the term 'diversity and inclusion' (D&I) mean in the workplace context?
Answer: Actively recruiting, retaining, and engaging employees from varied backgrounds and ensuring all feel valued and able to contribute
Diversity and inclusion involves building a workforce that reflects varied backgrounds, experiences, and perspectives (diversity) while creating an environment where everyone feels respected, valued, and empowered to contribute fully (inclusion).
What is 'succession planning' in human resources?
Answer: Identifying and developing internal candidates to fill key leadership positions when they become vacant
Succession planning is a proactive HR strategy for identifying high-potential employees and providing them with targeted development to ensure a pipeline of qualified candidates for critical roles as they become vacant.
An administrative professional is asked to prepare a severance agreement for a departing employee. Which of the following is a common component of such agreements?
Answer: A release of claims against the employer in exchange for severance pay
Severance agreements typically include a release of legal claims against the employer (waiving the right to sue) in exchange for severance pay or benefits beyond what is legally required.
Which concept describes the unwritten rules, values, and behaviors that define 'how things are done' in an organization?
Answer: Organizational culture
Organizational culture encompasses the shared values, beliefs, norms, and practices that shape how employees behave and interact within an organization, often described as 'the way we do things around here.'