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Poll Worker Training and Management Flashcards

6 cards from real CERA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 6 Poll Worker Training and Management flashcards as text
  1. What should a poll worker do if a voter's name does not appear in the poll book on Election Day?

    Answer: Offer the voter a provisional ballot so their eligibility can be researched after the election

    HAVA requires that any voter who claims to be registered but is not found in the poll book must be offered a provisional ballot.

  2. Which activity is poll workers specifically prohibited from doing inside the polling place?

    Answer: Electioneering — wearing campaign materials or advocating for candidates or ballot measures

    Poll workers must remain strictly neutral; wearing or displaying campaign materials or advocating for candidates inside the polling place constitutes prohibited electioneering.

  3. What is a 'closing procedures' reconciliation and why is it important?

    Answer: Comparing the number of ballots issued with the number cast and the number of voters who signed in to ensure all ballots are accounted for

    Reconciliation at close of polls verifies that ballots issued equal ballots cast plus spoiled or unused ballots, providing an audit trail that can detect errors or irregularities.

  4. What is the proper way for a poll worker to assist a voter who requests help marking their ballot?

    Answer: Provide the requested assistance according to the voter's instructions without influencing the voter's choices, in accordance with state law

    Poll workers must assist voters as requested without steering their choices; the voter directs how their ballot is marked.

  5. What does a 'zero tape' or 'zero count report' printed before polls open confirm?

    Answer: That the voting equipment registers zero votes for all candidates, verifying it starts with no pre-loaded votes

    The zero tape is a printout from the voting machine showing all candidates start at zero, proving no votes were pre-loaded before the election begins.

  6. How should poll workers handle a voter who arrives at the polls after the official closing time?

    Answer: Allow voters who are already in line at closing time to vote, but deny entry to anyone who has not yet joined the line

    In most jurisdictions, voters who are in line at the time polls close have the right to vote; those who arrive after the polls close and after the line ends are turned away.