Cultural Awareness & Diversity Flashcards
7 cards from real CEP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Cultural Awareness & Diversity flashcards as text
During a multicultural negotiation, long silences occur after your proposal. The most professionally appropriate response is to:
Answer: Wait patiently, as silence often signals thoughtful consideration
In many cultures, including Japanese and Finnish, silence during negotiations indicates active reflection and should not be interrupted.
The term 'polychronic' time orientation refers to cultures that:
Answer: Handle multiple tasks simultaneously and treat time flexibly
Polychronic cultures, common in Latin America and the Middle East, treat time fluidly and are comfortable with simultaneous activities and flexible scheduling.
A client from a collectivist culture seems to defer all decisions to the group rather than deciding individually. The best approach is to:
Answer: Respect the process and allow time for group consensus
Collectivist cultures prioritize group harmony and consensus, so respecting their decision-making process builds trust and stronger long-term relationships.
When introducing people of different cultural backgrounds, which principle should take precedence?
Answer: Research the specific cultural hierarchy norms for each group represented
Introduction protocols vary significantly across cultures—some prioritize age, others title or gender—so research specific norms to avoid unintentional slights.
Which of the following U.S.-common behaviors might be considered rude when working with colleagues from some Northern European cultures?
Answer: Asking detailed personal questions to build rapport quickly
In countries like Finland, Sweden, and Germany, personal questions are considered intrusive until a deeper relationship is established.
A gift of a clock is considered inauspicious in which culture because of its symbolic association with death?
Answer: Chinese
In Chinese culture, gifting a clock is associated with 'counting down the time' to death, making it a deeply inauspicious gift.
In terms of multicultural workplace etiquette, 'stereotype threat' refers to:
Answer: Anxiety caused by fear of confirming a negative stereotype about one's group
Stereotype threat is the psychological phenomenon where individuals fear their actions might confirm a negative stereotype about their social group, often harming performance.