CEP Digital & Technology Etiquette Flashcards
6 cards from real CEP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 CEP Digital & Technology Etiquette flashcards as text
What is the recommended response time for professional emails according to business etiquette standards?
Answer: Within 24 hours on business days
Professional email etiquette standards recommend responding within 24 hours on business days to show respect for the sender's time.
When should you use 'Reply All' in a professional email?
Answer: Only when your response is relevant to all recipients
'Reply All' should only be used when your response is genuinely relevant and necessary for everyone on the email thread.
What is the appropriate use of emojis in professional emails?
Answer: Avoid them in formal communication; use sparingly only in established casual relationships
Emojis should be avoided in formal professional emails and used very sparingly only in already-established casual working relationships.
According to digital etiquette, when is it acceptable to use your phone during a business meeting?
Answer: Only for note-taking after informing the group
Phone use during a meeting should be limited to note-taking, and only after informing attendees so it does not appear dismissive.
What should you always include in a professional email signature?
Answer: Your full name, title, company, and key contact information
A professional email signature should always include your full name, job title, company name, and key contact information.
When sending a professional email with a large attachment, what is best practice?
Answer: Mention the attachment in the body and briefly describe its contents
Always mention the attachment in the email body and briefly describe what it contains so the recipient knows to look for it.