CEP Digital & Technology Etiquette Flashcards
6 cards from real CEP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 CEP Digital & Technology Etiquette flashcards as text
What is proper etiquette for virtual meeting video backgrounds?
Answer: Use a clean, neutral, or professionally blurred background
A clean, neutral, or professionally blurred background is appropriate for virtual meetings to minimize distractions.
When should you mute yourself during a virtual meeting?
Answer: Whenever you are not actively speaking
Best practice is to remain muted whenever you are not actively speaking to prevent background noise from disrupting the meeting for others.
What is the appropriate etiquette for posting on a company's official social media page?
Answer: Post only approved, accurate content that aligns with brand guidelines and company policy
Company social media posts must always be approved, accurate, and consistent with brand guidelines and organizational policy.
How should you handle a confidential document received via email in error?
Answer: Notify the sender immediately and delete the email without reading further
If you receive a confidential document in error, immediately notify the sender and delete it without further review.
What is the correct etiquette for making a professional phone call?
Answer: Identify yourself immediately, state your purpose, and ask if it is a good time to talk
Professional phone etiquette requires identifying yourself, stating your purpose, and confirming the other person is available to speak.
When is it acceptable to text a business associate rather than call or email?
Answer: For brief, time-sensitive messages with contacts who have an established working relationship with you
Texting is appropriate for brief, urgent messages when there is an established relationship and mutual comfort with the communication channel.