Laundry and Linen Management Flashcards
7 cards from real CEH practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Laundry and Linen Management flashcards as text
A linen management audit reveals a high 'linen shrinkage' rate. Which is the LEAST likely cause?
Answer: Excessive washing temperature causing fabric breakdown
While heat can damage linen, it does not cause inventory 'shrinkage' — a term used specifically for unexplained losses from inventory, not physical size reduction.
When evaluating an outside laundry (OL) contract, which service level metric is most critical to include?
Answer: Turnaround time, rewash rate, and loss/damage rate guarantees
Turnaround time, rewash rate, and loss/damage rate are the operational metrics that directly affect linen availability and quality for the hotel.
Which symbol on a care label indicates that an item should NOT be machine dried?
Answer: A square with a circle inside and an X over it
The international care label symbol for 'do not tumble dry' is a square with an inner circle crossed out with an X.
An executive housekeeper notices that sheets are tearing along fold lines after only a few months of use. The root cause is most likely:
Answer: Consistent over-drying causing fiber brittleness at fold points
Excessive dryer heat and over-drying cause fibers to become brittle, and the stress concentrates at fold lines, leading to premature tearing.
Which practice best supports environmental sustainability in hotel linen operations?
Answer: Implementing optional linen reuse programs for multi-night guests
Linen reuse programs for multi-night guests significantly reduce water, energy, and chemical consumption, supporting sustainability goals.
What is the significance of 'pick count' when specifying terry cloth products for a hotel?
Answer: It measures the number of filling yarns per inch, indicating density and absorbency
Pick count measures the number of filling (weft) yarns per inch; a higher pick count generally means a denser, more absorbent terry cloth product.
When implementing a new computerized linen tracking system, which data input is most essential for accurate inventory reporting?
Answer: Real-time recording of linen issued, returned, discarded, and purchased
Accurate inventory reporting depends on recording every linen movement — issuance, returns, discards, and purchases — in real time to prevent discrepancies.