Technology & Digital Tools Flashcards

Which digital accessibility standard should a nonprofit follow when designing its public website?

Answer: WCAG (Web Content Accessibility Guidelines)

WCAG provides internationally recognized standards for making web content accessible to people with disabilities, including visual, auditory, and cognitive impairments.

A nonprofit executive director is preparing for a technology audit. Which area should be reviewed first to assess organizational risk?

Answer: Data storage practices and access controls

Data storage practices and access controls directly determine vulnerability to breaches, making them the highest-priority risk area in any technology audit.

Which approach best supports digital equity when delivering programs that require technology access?

Answer: Offering programs in multiple formats including offline or low-bandwidth options

Offering multiple delivery formats ensures that clients with limited technology access or connectivity are not excluded from programs.

An organization's website traffic analytics show a high bounce rate on the donation page. The most likely cause is:

Answer: Poor page load speed or a confusing user experience

Slow load times and confusing UX are the leading causes of bounce rates on donation pages, causing visitors to leave before completing a gift.

Which technology tool is most appropriate for facilitating large-scale virtual town halls with community stakeholders?

Answer: A webinar or video conferencing platform with audience Q&A features

Webinar platforms support large audiences, live polling, and Q&A moderation, making them ideal for structured virtual community engagement events.

An executive director notices that staff are spending excessive time on manual data entry across disconnected systems. The best long-term solution is to:

Answer: Implement system integration or an API between platforms

Integrating systems via APIs eliminates duplicate data entry, reduces errors, and frees staff time for mission-critical work.

Which strategy best ensures successful technology adoption among nonprofit staff?

Answer: Rolling out the technology with phased training and designated super-users

Phased rollouts with training and super-users reduce resistance, build confidence, and allow issues to be identified and resolved before full deployment.