Computer-Aided Dispatch Systems Flashcards
7 cards from real CED practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Computer-Aided Dispatch Systems flashcards as text
What is the primary purpose of a CAD system's 'unit history' log?
Answer: To record every status change and action taken by a unit during a shift
The unit history log provides a time-stamped audit trail of all status changes, assignments, and actions for each unit during a shift.
Which of the following best describes a CAD 'hot key' or 'macro'?
Answer: A pre-programmed keystroke shortcut that automates repetitive CAD entries
Hot keys and macros allow dispatchers to execute complex or repetitive CAD actions with a single keystroke, improving speed and accuracy.
When a call is upgraded from a Priority 3 to a Priority 1 in CAD, what action is typically triggered automatically?
Answer: Additional or faster resources may be recommended and alerting changes
Upgrading priority in CAD typically triggers re-evaluation of assigned resources and may change audible/visual alerts to reflect the increased urgency.
What is the function of a CAD system's 'mutual aid' module?
Answer: To request and track resources from neighboring jurisdictions
The mutual aid module facilitates requesting, tracking, and documenting resources borrowed from or lent to neighboring agencies during large-scale incidents.
A dispatcher accidentally clears (closes) an active incident in CAD. What is the correct immediate action?
Answer: Notify a supervisor and reopen or recreate the incident as appropriate
Accidental incident closures must be reported to a supervisor immediately so the incident can be reopened or reconstructed to maintain continuity of response.
In CAD terminology, what is a 'call taker' role distinct from a 'dispatcher' role?
Answer: Call takers process 9-1-1 calls and enter incidents; dispatchers assign and manage field resources
In many centers, call takers gather incident information and create CAD records while dispatchers focus on assigning and coordinating field resources.
What does 'GIS integration' add to a CAD system's capabilities?
Answer: It enables geographic mapping, routing, and spatial analysis within the dispatch environment
GIS integration gives CAD systems mapping layers, address validation, beat boundaries, and routing data that enhance location accuracy and resource deployment.