Mixed Deck — All CCT Topics Flashcards

SCORM (Sharable Content Object Reference Model) is a set of standards that ensures:

Answer: E-learning content can communicate with and be tracked by any compliant LMS

SCORM packages e-learning content so that any SCORM-compliant LMS can launch, track, and record learner interactions and completion.

Which level of Kirkpatrick's model is the most difficult to measure and requires the longest follow-up period?

Answer: Level 3 — Behavior

Level 3 (Behavior) requires observing on-the-job application weeks or months after training, making it logistically complex to measure.

Kurt Lewin's Change Management model describes change as a three-step process of:

Answer: Unfreeze, Change, Refreeze

Lewin's model unfreezes the status quo, implements the change, then refreezes the new state to make it the new norm.

In adult learning theory, 'self-directed learning' refers to adults who:

Answer: Take initiative in diagnosing needs and setting goals for their own learning

Self-directed learners take ownership of identifying their learning needs, setting goals, and evaluating outcomes.

Which of the following is not a feature of planning?

Answer: Planning is pervasive.

Explanation: "Planning is pervasive" is not a feature of planning. Planning is indeed futuristic, establishes standards for controlling, and focuses on achieving objectives, but it's not necessarily pervasive—it doesn't necessarily extend to every aspect of an organization or process. It's more about strategic direction and specific goals.

The 70:20:10 learning model suggests that roughly what percentage of effective learning comes from on-the-job experience?

Answer: 70%

The 70:20:10 model proposes that 70% of learning occurs through on-the-job experience, 20% through social interaction, and 10% through formal training.

In order to be effective, the trainees must appreciate the need for the training. This will be shaped by their ________, determined by their past experiences with the training.

Answer: Attitude

Explanation: Trainees' attitudes, shaped by their past experiences with training, influence their perception of the need for training. If they have positive attitudes, they're more likely to appreciate the importance of the training and engage effectively.

Which data collection method in TNA allows trainers to gather in-depth qualitative information from subject matter experts?

Answer: Structured interview

Structured interviews with SMEs yield detailed qualitative insights about job requirements and skill gaps that surveys alone cannot capture.

Level 2 of Kirkpatrick's model assesses:

Answer: Whether participants actually acquired knowledge, skills, or attitudes

Level 2 (Learning) uses tests, simulations, or demonstrations to verify that learning objectives were actually achieved.

A responsive course design in e-learning ensures that:

Answer: Content automatically adapts its layout to display correctly on any device screen size

Responsive design uses fluid layouts and flexible media so e-learning courses display and function correctly on desktops, tablets, and smartphones.

Which cognitive principle explains why breaking training content into smaller chunks improves retention?

Answer: Chunking

Chunking groups related information into manageable units, reducing cognitive load and making material easier to store in memory.

The primary role of a corporate trainer in supporting organizational change is to:

Answer: Build the knowledge, skills, and mindsets employees need to perform effectively in the new desired state

Trainers bridge the gap between the current state and the future state by equipping employees with the capabilities required to succeed after change.

Spaced repetition in corporate training is best implemented by:

Answer: Distributing practice and review across multiple sessions over time

Spacing learning events over time leverages the psychological spacing effect, which significantly boosts long-term retention.

When writing learning objectives, which framework ensures objectives are specific, measurable, achievable, relevant, and time-bound?

Answer: SMART

SMART criteria ensure learning objectives are clear and evaluable by being Specific, Measurable, Achievable, Relevant, and Time-bound.

In which step of the planning process, the best and most feasible plan will be chosen to be implemented?

Answer: Selecting an alternative

Explanation: In this step of the planning process, after evaluating different options, the best and most feasible plan is chosen to be implemented based on its alignment with the objectives and the organization's capabilities.

A 9-box grid in talent management is used to plot employees based on:

Answer: Current performance and future potential

The 9-box grid gives organizations a visual snapshot of their talent pool across performance and potential, guiding development and succession decisions.

A force field analysis in change management is used to:

Answer: Identify and weigh the driving forces supporting change against the restraining forces resisting it

Force field analysis visually maps the forces for and against a proposed change, helping practitioners strengthen drivers and reduce barriers.

Succession planning in an OD context is designed to:

Answer: Ensure a pipeline of qualified candidates is ready to fill critical leadership roles when they become vacant

Succession planning develops internal talent to assume key roles, reducing organizational risk when leaders leave or advance.

A facilitator notices that a group discussion has stalled. Which technique is MOST effective to re-engage participants?

Answer: Pose an open-ended question to the group

Open-ended questions invite participants to share perspectives and re-energize discussion without the facilitator dominating the conversation.

Authoring tools such as Articulate Storyline and Adobe Captivate are used in corporate training to:

Answer: Create interactive e-learning courses and publish them in SCORM or xAPI format

E-learning authoring tools provide drag-and-drop interfaces for building interactive courses that can be published to and tracked by an LMS.