Risk Assessment & Mitigation Flashcards
7 cards from real CCS practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Risk Assessment & Mitigation flashcards as text
A client reports that they are taking a medication that causes photosensitivity. They are booking a Caribbean cruise. What risk mitigation advice should a CCS provide?
Answer: Recommend they consult their prescribing physician and plan for high SPF sunscreen, protective clothing, and limiting peak-sun exposure
Photosensitivity medication interactions with intense tropical sun are a real health risk that warrants physician consultation and practical sun-protection planning.
Which of the following BEST describes the risk mitigation value of booking cruise-line sponsored shore excursions versus independent tours?
Answer: The cruise ship will wait for delayed cruise-line excursion passengers, protecting against the risk of missing the ship at that port
The most significant risk mitigation of cruise-sponsored excursions is the ship departure guarantee — the ship will not leave without passengers on its own tours.
A client with a pacemaker is concerned about the safety of onboard activities. Which risk assessment step is MOST important for the CCS to recommend?
Answer: Recommend the client obtain written clearance from their cardiologist and inform the ship's medical center of their device before boarding
Pacemaker patients should carry physician documentation, and informing the ship's medical center ensures the team can respond appropriately to any cardiac event.
A client is concerned that their cruise may be cancelled due to poor weather BEFORE departure. Which policy provision would provide the MOST protection in this specific scenario?
Answer: Trip cancellation coverage with weather as a named covered peril
Trip cancellation coverage that explicitly names weather or hurricanes as a covered peril reimburses non-refundable costs when a trip is cancelled before departure for that reason.
What is the CVSSA (Cruise Vessel Security and Safety Act) primarily designed to address in terms of passenger risk?
Answer: Crime reporting requirements, passenger safety equipment standards, and victim rights for crimes committed aboard cruise ships
The CVSSA mandates crime reporting to the FBI, requires certain safety equipment, and establishes rights for crime victims aboard cruise ships operating from US ports.
A client is sailing on a river cruise in Europe and asks about flooding risk that could affect their itinerary. What should a CCS communicate?
Answer: High or low water levels frequently disrupt European river cruise itineraries, and clients should understand the cruise line's substitution and rebooking policies
Water level fluctuations — both flooding and drought — are the most common disruption to European river cruises, and clients should know the cruise line's response policies before booking.
When a CCS documents that they have disclosed travel risks and insurance options to a client who declines coverage, what professional risk does this documentation PRIMARILY protect against?
Answer: Errors and omissions (E&O) liability claims if the client later suffers an uninsured loss and blames the agent
Written documentation of insurance disclosures and client declinations is a CCS's primary defense against E&O claims when a client suffers an uninsured loss.