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Patient Engagement & Behavioral Change Strategies Flashcards

7 cards from real CCP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Patient Engagement & Behavioral Change Strategies flashcards as text

  1. A care manager notices a patient nods during education but later cannot recall any instructions. This pattern MOST likely indicates a problem with which factor?

    Answer: Health literacy

    Inability to recall verbal instructions despite apparent engagement is a classic indicator of low health literacy affecting comprehension.

  2. According to the Health Belief Model, perceived barriers are BEST addressed by:

    Answer: Reducing the perceived cost or difficulty of the recommended behavior

    The Health Belief Model addresses perceived barriers by identifying and reducing the obstacles that prevent health action.

  3. Which type of goal-setting approach is associated with the highest likelihood of chronic disease behavior change according to evidence-based practice?

    Answer: SMART goals collaboratively developed with the patient

    SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) collaboratively developed with patients are most strongly associated with sustained behavior change.

  4. A 68-year-old patient with chronic kidney disease says, 'My friends all eat salty food at our weekly dinners and I don't want to be different.' This statement BEST represents which barrier to self-management?

    Answer: Social norm conflict

    Social norm conflict occurs when a patient's health behaviors clash with group norms, creating social pressure that undermines self-management.

  5. When using brief action planning (BAP) with a patient, the care manager should ensure the plan includes which three elements?

    Answer: What, when, and how often the patient will perform the behavior

    Brief Action Planning requires patients to specify what they will do, when they will do it, and how frequently to create an actionable, concrete self-management plan.

  6. Which patient response is MOST indicative of 'change talk' in a motivational interviewing session?

    Answer: 'I guess I could try walking three times a week.'

    Change talk reflects the patient's own desire, ability, reason, or commitment to change, such as expressing possibility ('I could try').

  7. A care manager is working with a patient in the contemplation stage of the Transtheoretical Model. Which intervention is MOST appropriate?

    Answer: Help the patient weigh the pros and cons of behavior change

    In the contemplation stage, patients are ambivalent; decisional balance exercises help them explore pros and cons to build motivation.