Patient Engagement & Behavioral Change Strategies Flashcards
7 cards from real CCP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Patient Engagement & Behavioral Change Strategies flashcards as text
A patient with type 2 diabetes consistently misses medication doses when traveling for work. Which behavioral strategy best addresses this barrier?
Answer: Conduct an environmental redesign by linking medication to an existing travel routine
Environmental redesign (habit stacking) links a new behavior to an established cue, improving adherence in variable settings like travel.
Which principle of Self-Determination Theory is MOST directly supported when a care manager helps a patient choose their own chronic disease management goals?
Answer: Autonomy
Autonomy—the sense of volitional choice—is the SDT principle most directly reinforced when patients select their own goals.
During a follow-up call, a patient with COPD says, 'I know I should quit smoking, but I'm not ready to set a quit date.' Which response best reflects motivational interviewing principles?
Answer: Explore the patient's ambivalence by asking what concerns them about quitting
Exploring ambivalence without confrontation is a core MI technique that helps patients articulate their own reasons for change.
A care manager wants to evaluate a patient's readiness to increase physical activity. Which tool is MOST appropriate for assessing stage of change?
Answer: Transtheoretical Model staging algorithm
The Transtheoretical Model (Stages of Change) staging algorithm directly classifies a patient's readiness to adopt a behavior.
Which technique involves asking a patient to teach back information just provided to confirm understanding?
Answer: Teach-back method
The teach-back method asks the patient to explain information in their own words, verifying comprehension and identifying gaps.
A patient with heart failure reports that her husband handles all the groceries and doubts she can make diet changes alone. Which construct of Social Cognitive Theory should the care manager target?
Answer: Self-efficacy
Self-efficacy—one's belief in their ability to perform a behavior—is low here and must be strengthened for the patient to attempt dietary changes.
Which action BEST characterizes the 'Ask-Tell-Ask' communication framework?
Answer: Asking for permission, delivering information, then checking comprehension
Ask-Tell-Ask begins by eliciting the patient's current knowledge, provides targeted information, then checks understanding or reaction.