Health Coaching Techniques & Communication Skills Flashcards
7 cards from real CCP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Health Coaching Techniques & Communication Skills flashcards as text
A health coach uses the 'teach-back' method after explaining a medication regimen. This technique is primarily intended to:
Answer: Verify that the patient has understood the information in their own words
Teach-back confirms patient comprehension by asking them to explain information back in their own words, not to test them.
Which approach BEST supports cultural competence during a health coaching session with a patient from a different cultural background?
Answer: Ask the patient how their cultural beliefs influence their health decisions
Asking about cultural influences shows respect, improves rapport, and allows the coach to tailor strategies to the patient's values.
A patient with chronic kidney disease tells their health coach, 'My family keeps cooking foods I'm not supposed to eat.' The MOST effective coaching strategy is to:
Answer: Explore how the patient could communicate dietary needs to their family
Engaging the patient in problem-solving around family dynamics builds skills and autonomy while addressing a real social barrier.
In motivational interviewing, 'sustain talk' refers to:
Answer: The patient's desire to maintain the status quo or resist change
Sustain talk reflects the patient's arguments for not changing, which the coach listens to without amplifying.
When a health coach provides a summary at the end of a session, the PRIMARY purpose is to:
Answer: Consolidate key themes and reinforce the patient's change talk
End-of-session summaries in motivational interviewing are used to collect and reflect back change talk, reinforcing commitment to behavior change.
A patient with type 2 diabetes scores a 3 out of 10 on a readiness ruler when asked how ready they are to start home glucose monitoring. The BEST follow-up question is:
Answer: What made you give it a 3 and not a lower number?
Asking why they rated themselves a 3 and not lower elicits the patient's own reasons for change, activating change talk.
Which behavioral theory suggests that a patient's intention to change behavior is shaped by their attitude, subjective norms, and perceived behavioral control?
Answer: Theory of Planned Behavior
The Theory of Planned Behavior (Ajzen) posits that attitude, subjective norms, and perceived behavioral control together predict behavioral intention.