Health Coaching Techniques & Communication Skills Flashcards
7 cards from real CCP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Health Coaching Techniques & Communication Skills flashcards as text
A health coach is working with a patient who has heart failure and frequently says, 'There's no point in trying anymore.' This statement MOST likely indicates:
Answer: Potential depression that warrants screening
Expressions of hopelessness in patients with chronic illness are a red flag for depression and should prompt formal screening.
Which tool is commonly used to screen for depression in patients with chronic conditions during health coaching sessions?
Answer: PHQ-9
The PHQ-9 (Patient Health Questionnaire-9) is a validated, widely used tool for depression screening in primary and chronic care settings.
When setting a SMART goal with a patient managing COPD, which goal is written MOST appropriately?
Answer: Patient will walk 10 minutes daily for 5 days per week for the next 4 weeks
A SMART goal is Specific, Measurable, Achievable, Relevant, and Time-bound — all elements present in the third option.
During a health coaching session, a patient living with chronic pain states, 'I've tried everything and nothing helps.' The coach MOST appropriately responds by:
Answer: Affirming the patient's frustration and asking what has helped even a little
Affirmation followed by an open question acknowledges the patient's struggle while exploring exceptions and building self-efficacy.
In health coaching, 'change talk' refers to:
Answer: Patient statements that favor movement toward behavior change
Change talk consists of patient-generated statements expressing desire, ability, reasons, or need for change, which predicts successful behavior change.
A chronic care coach is helping a patient with hypertension reduce sodium intake. The patient says, 'I eat out every day for lunch.' The BEST coaching response is:
Answer: That must make it very hard to control sodium — what options have you considered?
Reflecting the challenge and following with an open question empowers the patient to generate their own solutions.
Which of the following BEST describes the concept of 'self-efficacy' in the context of chronic care coaching?
Answer: A patient's belief in their own ability to successfully perform a behavior
Self-efficacy, as defined by Bandura, is the individual's confidence in their capacity to execute specific behaviors to achieve desired outcomes.