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Ethics & Professional Standards in Chronic Care Flashcards

7 cards from real CCP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Ethics & Professional Standards in Chronic Care flashcards as text
  1. A chronic care manager receives a subpoena for a patient's medical records in a legal case. The appropriate initial action is to:

    Answer: Notify the patient and consult legal counsel before releasing any records

    A subpoena requires legal guidance and patient notification; records should not be released without proper legal process and counsel.

  2. Which scenario best illustrates the ethical principle of 'beneficence' in chronic disease management?

    Answer: Proactively identifying and addressing barriers to medication adherence to improve patient outcomes

    Beneficence means actively working to promote patient wellbeing, such as identifying and removing adherence barriers.

  3. A care team member shares a patient's chronic condition status on a private social media group for 'peer support.' This action:

    Answer: Violates HIPAA and professional ethical standards regardless of intent

    Sharing identifiable or potentially identifiable patient information on social media violates HIPAA and professional ethics regardless of intent.

  4. A patient with chronic kidney disease lacks a designated healthcare proxy and loses decision-making capacity. In the absence of advance directives, decisions should be guided by:

    Answer: The substituted judgment standard, representing what the patient would have chosen

    Substituted judgment requires decision-makers to choose as the patient would have chosen, based on known values and preferences.

  5. Which of the following is an example of a dual relationship that creates ethical risk in chronic care?

    Answer: A care coordinator accepting a patient as a personal client for financial advising

    Dual relationships — where the professional holds two distinct roles with the same patient — create conflicts of interest and compromise objectivity.

  6. The ethical responsibility of a CCP regarding continuing competence includes:

    Answer: Identifying gaps in knowledge and actively seeking education relevant to current practice

    Professional competence requires ongoing, relevant education that addresses actual gaps in knowledge and practice — not just checkbox compliance.

  7. A patient discloses during a care coordination call that they are experiencing domestic violence. The care professional's ethical obligations include:

    Answer: Providing safety resources, documenting the disclosure, and following mandatory reporting requirements

    Ethical and legal obligations for domestic violence disclosures include safety planning, resource provision, documentation, and compliance with applicable mandatory reporting laws.