CCM Case Management Concepts and Principles

Question 1

What is the primary goal of case management according to the Case Management Society of America (CMSA)?

Accepted Answer

To facilitate the client's achievement of wellness and autonomy through advocacy, communication, education, and service coordination

Answer

To reduce healthcare costs above all other priorities

Answer

To ensure compliance with insurance benefit requirements

Answer

To coordinate hospital discharge planning exclusively

Question 2

The CCM (Certified Case Manager) credential is administered by which organization?

Accepted Answer

Commission for Case Manager Certification (CCMC)

Answer

Case Management Society of America (CMSA)

Answer

National Association of Social Workers (NASW)

Answer

American Nurses Credentialing Center (ANCC)

Question 3

In the case management process, which step immediately follows the initial assessment?

Accepted Answer

Problem identification and prioritization

Answer

Implementation of services

Answer

Monitoring and follow-up

Answer

Evaluation of outcomes

Question 4

Which model of case management was specifically designed for individuals with serious mental illness and provides intensive community-based services via a multidisciplinary team?

Accepted Answer

Assertive Community Treatment (ACT) model

Answer

Broker model

Answer

Medical case management model

Answer

Telephonic case management model

Question 5

Which of the following best describes the 'broker' model of case management?

Accepted Answer

The case manager links and connects clients to appropriate community resources without providing direct care

Answer

The case manager provides all direct clinical services to the client

Answer

The case manager acts as the primary care physician

Answer

The case manager manages only inpatient hospital stays

Question 6

Which organization published the first Standards of Practice specifically for the case management profession?

Accepted Answer

Case Management Society of America (CMSA)

Answer

American Nurses Association (ANA)

Answer

Commission for Case Manager Certification (CCMC)

Answer

National Association of Social Workers (NASW)

Question 7

In case management, 'continuity of care' is best defined as:

Accepted Answer

Seamless, coordinated care across settings, providers, and time to prevent gaps in services

Answer

The client receiving the same individual provider throughout all treatment

Answer

Continuous monitoring of vital signs around the clock

Answer

Uninterrupted insurance coverage with no lapses in benefits