Ethical Principles and Conduct Flashcards
7 cards from real CCM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Ethical Principles and Conduct flashcards as text
Under HIPAA, a case manager may share protected health information (PHI) without client authorization for which of the following purposes?
Answer: Treatment, payment, and healthcare operations
HIPAA permits disclosure of PHI without authorization for treatment, payment, and healthcare operations activities.
A case manager is caring for a client from a culture where family elders traditionally make all healthcare decisions. The client appears to defer to family. What is the BEST ethical approach?
Answer: Determine whether the client voluntarily accepts this arrangement and document it
Culturally competent care requires assessing whether the client freely accepts family decision-making rather than assuming or overriding it.
The ethical principle of justice in case management PRIMARILY refers to:
Answer: Fair and equitable distribution of resources and services
Justice requires that resources and services be distributed fairly based on need, not preference or ability to pay.
A case manager who discloses a client's HIV status to the client's employer without consent has violated which foundational ethical principle?
Answer: Confidentiality
Unauthorized disclosure of sensitive health information is a direct violation of the ethical and legal duty of confidentiality.
Which of the following scenarios BEST illustrates the principle of nonmaleficence in case management?
Answer: A case manager delays discharge until safer home conditions are confirmed
Delaying discharge to prevent harm from an unsafe environment directly applies the principle of 'do no harm.'
When a case manager faces a situation where two ethical principles conflict, the BEST approach is to:
Answer: Apply a systematic ethical decision-making framework
Ethical conflicts require a structured framework that considers all principles, stakeholders, and consequences rather than automatic prioritization.
A client refuses a recommended medication, citing personal beliefs. The case manager believes the refusal is harmful. What is the MOST ethically appropriate response?
Answer: Ensure the client is informed of consequences, document the refusal, and respect the decision
A competent client's informed refusal must be respected; the case manager's role is to ensure understanding, document it, and continue supportive care.