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Certified Case Manager (CCM) MCQ Flashcards

7 cards from real CCM practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Certified Case Manager (CCM) MCQ flashcards as text
  1. When conducting a functional assessment for a patient with multiple chronic conditions, the case manager should PRIMARILY evaluate:

    Answer: Activities of daily living (ADLs), instrumental ADLs, and cognitive status

    Functional assessment in case management centers on ADLs, IADLs, and cognitive status to determine care needs and appropriate level of support.

  2. A patient declines a recommended surgery that the care team believes is necessary. The case manager's role is to:

    Answer: Ensure the patient has received complete information, document the informed refusal, and continue supporting the patient's choices

    Informed refusal must be documented after ensuring the patient understands consequences; case managers uphold patient autonomy while continuing to support.

  3. What is the primary purpose of a catastrophic case management program?

    Answer: To coordinate complex, high-cost care for individuals with severe injuries or illnesses such as spinal cord injury or traumatic brain injury

    Catastrophic case management focuses on coordinating intensive, long-term services for patients with severe, complex, and high-cost conditions.

  4. A case manager documents that a patient is at high risk for falls at home. Which intervention is MOST appropriate?

    Answer: Refer for a home safety evaluation and physical therapy for strength and balance training

    A home safety evaluation combined with physical therapy addresses both environmental hazards and the patient's physical deficits contributing to fall risk.

  5. Which federal law prohibits discrimination in healthcare based on disability and requires reasonable accommodations?

    Answer: Americans with Disabilities Act (ADA)

    The ADA prohibits discrimination against individuals with disabilities in healthcare settings and requires reasonable accommodations to ensure access.

  6. A case manager is preparing a patient with newly diagnosed Type 2 diabetes for self-management. Which element of the SMART goal framework should be applied when setting education goals?

    Answer: Goals should be Specific, Measurable, Achievable, Relevant, and Time-bound

    SMART goals provide clear, actionable targets for self-management education that can be objectively evaluated and adjusted over time.

  7. Workers' compensation case management differs from standard health case management primarily because:

    Answer: It coordinates care with the dual goal of medical recovery and return to work, within a legal and occupational framework

    Workers' compensation case management balances medical treatment with vocational rehabilitation and return-to-work planning within a regulatory and legal structure.