Leadership Principles & Styles Flashcards
7 cards from real CCM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Leadership Principles & Styles flashcards as text
Which leadership principle is MOST important when a conflict manager must address a power imbalance between two disputing parties?
Answer: Impartiality combined with structural interventions to level the playing field
Effective conflict leaders remain impartial but use process design and facilitative tools to ensure power-imbalanced parties can engage equitably.
A leader who demonstrates 'inspirational motivation' encourages conflict resolution by:
Answer: Articulating a compelling vision of a collaborative future that parties want to achieve
Inspirational motivation (a transformational component) draws parties forward by making the goal of resolution feel meaningful and achievable.
Which of the following is a PRIMARY risk of a purely pacesetting leadership style in conflict management?
Answer: Burnout and disengagement when expectations are relentlessly high
Goleman's research shows pacesetting leaders who set high-performance bars without support damage team morale and create toxic climates.
When a CCM applies 'idealized influence' (charisma) in conflict contexts, they primarily:
Answer: Model ethical behavior and build trust so parties accept their guidance
Idealized influence means the leader is admired and trusted because they model the values they espouse, not because they dominate.
In Fiedler's Contingency Model, a relationship-motivated leader performs best under which conditions?
Answer: Moderately favorable situations
Fiedler found relationship-motivated (high LPC) leaders are most effective in moderate-favorability situations with mixed control.
A conflict manager applying authentic leadership would MOST likely:
Answer: Openly share self-awareness, values, and limitations while remaining goal-focused
Authentic leaders demonstrate genuine self-awareness and relational transparency, which builds the trust parties need to engage honestly in conflict resolution.
Which statement BEST captures the relationship between leadership style and conflict culture in an organization?
Answer: Leaders shape conflict culture through their daily behaviors, responses to disagreement, and tolerance for dissent
Research consistently shows that leader behavior — how they model, reward, and respond to conflict — is the single strongest driver of organizational conflict culture.