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Leadership Principles & Styles Flashcards

7 cards from real CCM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Leadership Principles & Styles flashcards as text
  1. A conflict manager notices that team members are highly skilled but lack motivation. Which leadership style is most appropriate?

    Answer: Participative

    Participative leadership engages skilled but unmotivated employees by involving them in decision-making, increasing buy-in.

  2. Which leadership principle emphasizes adapting one's style based on the readiness and competence of followers?

    Answer: Situational leadership

    Situational leadership, developed by Hersey and Blanchard, holds that effective leaders adjust their style to match follower development level.

  3. In conflict management, a leader who focuses on inspiring a shared vision and challenging the process is best described as:

    Answer: Transformational

    Transformational leaders motivate through vision, inspiration, and encouraging innovation rather than reward-punishment exchanges.

  4. A leader who rewards compliance and corrects deviations primarily through contingent reinforcement is using which style?

    Answer: Transactional leadership

    Transactional leadership operates on exchange — rewards for performance and corrective action for non-compliance.

  5. When a conflict mediator steps back and allows parties to self-direct resolution with minimal guidance, this reflects which leadership approach?

    Answer: Laissez-faire

    Laissez-faire leadership provides little direction, leaving decision-making entirely to the individuals involved.

  6. Which principle of servant leadership is MOST directly aligned with effective conflict resolution?

    Answer: Prioritizing follower needs over self-interest

    Servant leadership centers on fulfilling others' needs, which directly supports empathetic, party-centered conflict resolution.

  7. A CCM candidate is leading a high-conflict team where roles are unclear. According to path-goal theory, which leader behavior is most appropriate?

    Answer: Directive

    Path-goal theory prescribes directive leadership when tasks are ambiguous to clarify expectations and reduce role conflict.