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Ethical Standards & Professional Conduct Flashcards

7 cards from real CCM practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Ethical Standards & Professional Conduct flashcards as text
  1. A supplier offers to fund a commercial manager's professional development course. Under ethical guidelines, this should be:

    Answer: Disclosed to management and evaluated against conflict of interest policies

    Sponsored benefits from suppliers must be disclosed and assessed against conflict-of-interest policies to determine appropriateness.

  2. In ethical commercial practice, 'arms-length transactions' are important because they:

    Answer: Confirm that parties act independently without undue influence or related-party advantage

    Arms-length transactions ensure that deals reflect true market conditions without manipulation from related-party relationships or conflicts of interest.

  3. A commercial manager disagrees with a decision made by their organization that they believe is unethical but not illegal. The appropriate first response is to:

    Answer: Raise the concern through internal ethics or escalation mechanisms

    Internal escalation through ethics channels is the appropriate first step when faced with organizational decisions perceived as unethical.

  4. What distinguishes 'ethical negotiation' from 'hard bargaining' in commercial management?

    Answer: Ethical negotiation pursues favorable outcomes without deception, misrepresentation, or coercion

    Ethical negotiation pursues organizational objectives vigorously while remaining honest and avoiding manipulative or coercive tactics.

  5. Under professional ethical standards, a commercial manager's duty of care extends to:

    Answer: Their organization, contracting counterparts, and broader societal stakeholders

    Professional duty of care encompasses the organization, contracting parties, and broader societal and public interests, not just direct financial principals.

  6. A commercial manager is asked to include a clause in a contract that they know will be used to circumvent environmental regulations. Ethically, they should:

    Answer: Refuse to include the clause and escalate the concern to compliance

    Facilitating regulatory circumvention violates professional ethics and potentially law; refusal and escalation are required.

  7. Which practice best demonstrates a commercial manager's commitment to continuous professional development as an ethical obligation?

    Answer: Proactively updating knowledge and skills to maintain competence and serve stakeholders effectively

    Ethical professional standards require proactive pursuit of ongoing learning to maintain competence and serve clients and stakeholders responsibly.