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Ethics, Advocacy, & Legal Issues Flashcards

7 cards from real CCM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Ethics, Advocacy, & Legal Issues flashcards as text

  1. When a case manager encounters a conflict between a client's stated preferences and the family's wishes, the ethical priority is to:

    Answer: Honor the client's autonomous decision if the client has capacity

    Autonomy dictates that competent clients have the right to make their own healthcare decisions regardless of family disagreement.

  2. Which ethical framework evaluates the morality of an action based solely on its outcomes and overall benefit?

    Answer: Utilitarian ethics

    Utilitarianism judges actions by their consequences, seeking the greatest good for the greatest number of people.

  3. A case manager learns a client is being discharged to an unsafe home environment. The BEST ethical action is to:

    Answer: Advocate for a safety assessment and explore alternatives before discharge

    Advocacy requires the case manager to ensure a safety assessment and explore alternatives, balancing autonomy with non-maleficence.

  4. In the context of CCM practice, 'fidelity' as an ethical principle means:

    Answer: Keeping promises and honoring commitments to clients

    Fidelity refers to the obligation to keep promises, be truthful, and honor commitments made to clients and colleagues.

  5. A client signs a consent form but later states they did not understand what they agreed to. This raises concerns about:

    Answer: The validity of informed consent

    Valid informed consent requires comprehension; a signature without understanding does not constitute legally or ethically valid consent.

  6. Which federal law prohibits discrimination against individuals with disabilities by programs receiving federal financial assistance?

    Answer: Section 504 of the Rehabilitation Act

    Section 504 of the Rehabilitation Act of 1973 prohibits disability discrimination specifically in federally funded programs and activities.

  7. When a case manager suspects a colleague is providing substandard care that harms clients, the FIRST step should be:

    Answer: Document observations and report through the organization's internal process

    Ethical practice requires documenting concerns and using established internal reporting channels before escalating externally.