Client & Care Planning Flashcards
7 cards from real CCM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Client & Care Planning flashcards as text
Under the Affordable Care Act, what is the primary purpose of the Chronic Care Management (CCM) program in relation to care planning?
Answer: To provide reimbursable care management services for Medicare beneficiaries with multiple chronic conditions
Medicare's CCM program provides reimbursement for care management services for beneficiaries with two or more chronic conditions, incentivizing comprehensive care planning.
A care manager is prioritizing problems in a client's care plan. Which problem should typically receive the highest priority?
Answer: An immediate safety risk such as signs of elder abuse
Immediate safety risks, including signs of abuse, neglect, or imminent danger, always take the highest priority in care planning and require immediate intervention.
Which document serves as the legal foundation for a surrogate decision-maker to make healthcare decisions on behalf of an incapacitated client?
Answer: Durable power of attorney for healthcare
A durable power of attorney for healthcare designates a specific individual to make medical decisions when the client lacks the capacity to do so.
A care manager notices that a client's care plan has not been reviewed in over six months despite significant changes in the client's condition. This situation most directly violates which care management principle?
Answer: Timeliness and responsiveness
Care plans must be reviewed and updated in response to significant changes in client status; failure to do so violates the principle of timely and responsive care management.
Which approach is most effective when a care manager needs to engage a client who is resistant to accepting recommended services?
Answer: Use motivational interviewing techniques to explore ambivalence and build readiness to change
Motivational interviewing is an evidence-based technique that helps explore a client's ambivalence about change and builds their intrinsic motivation to accept needed services.
When developing a care plan for a client with limited health literacy, the care manager should:
Answer: Provide written materials at an 8th grade reading level or below and use plain language
For clients with limited health literacy, care plans and instructions should use plain language, visual aids, and reading materials at a 6th-8th grade level to ensure comprehension.
Social determinants of health (SDOH) that should be assessed during care planning include which of the following?
Answer: Housing stability, food security, transportation access, and social support
SDOH encompasses the non-medical factors affecting health outcomes, including housing, food, transportation, and social connections, all of which must be assessed in comprehensive care planning.