Practice Test Geeks(CCM) Certified Care Management Professional Practice Test
← All CCM Flashcard Decks

Ethical & Legal Issues in Care Management Flashcards

7 cards from real CCM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Ethical & Legal Issues in Care Management flashcards as text

  1. When a care manager faces a complex ethical dilemma, the FIRST recommended step is to:

    Answer: Apply a structured ethical decision-making framework

    Applying a systematic ethical decision-making framework ensures all relevant principles, stakeholders, and options are considered before reaching a conclusion.

  2. The ethical concept of 'veracity' as applied to case management refers to:

    Answer: Being truthful and honest in all professional communications

    Veracity is the ethical obligation to be truthful, transparent, and non-deceptive in all professional interactions with patients, families, and colleagues.

  3. A care manager suspects a patient is a victim of elder abuse. The MOST appropriate action is to:

    Answer: Report the suspected abuse to the appropriate authorities

    Care managers are mandated reporters and are legally required to report suspected elder abuse to Adult Protective Services or other appropriate authorities.

  4. When a patient and their family disagree about care goals, the care manager's BEST approach is to:

    Answer: Advocate for the patient's expressed wishes while facilitating open communication

    The care manager's primary ethical obligation is to the patient, requiring advocacy for the patient's expressed preferences while promoting constructive communication among all parties.

  5. Dual relationships in care management are ethically problematic primarily because they:

    Answer: Can compromise the care manager's professional judgment and objectivity

    Dual relationships — such as providing professional care to a friend or family member — can impair the care manager's ability to remain objective and act solely in the patient's best professional interest.

  6. An ethics committee in a healthcare organization primarily serves to:

    Answer: Provide multidisciplinary consultation and guidance on complex ethical cases

    Ethics committees provide a forum for multidisciplinary review, consultation, and non-binding guidance on ethically complex situations, supporting but not replacing individual professional judgment.

  7. Which ethical principle specifically guides care managers to keep promises and fulfill their professional obligations to patients?

    Answer: Fidelity

    Fidelity is the ethical principle requiring care managers to keep promises, honor commitments, and faithfully fulfill their professional obligations to patients.