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Ethical & Legal Issues in Care Management Flashcards

7 cards from real CCM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Ethical & Legal Issues in Care Management flashcards as text

  1. Which ethical principle requires care managers to act in the best interest of the patient, even when it conflicts with other considerations?

    Answer: Beneficence

    Beneficence obligates care managers to actively promote the patient's wellbeing and act for their benefit.

  2. A patient refuses a recommended treatment despite the care manager's advice. Which ethical principle supports the patient's right to make this decision?

    Answer: Autonomy

    Autonomy recognizes a competent patient's right to make their own informed healthcare decisions, including the right to refuse treatment.

  3. The principle of 'first, do no harm' in care management is associated with which ethical concept?

    Answer: Non-maleficence

    Non-maleficence, derived from the Latin 'primum non nocere,' requires care managers to avoid actions that cause unnecessary harm to patients.

  4. Which ethical principle requires care managers to distribute resources fairly and equitably among all patients?

    Answer: Justice

    Justice requires that care managers treat patients fairly and allocate resources equitably without discrimination.

  5. A care manager discovers a colleague is falsifying patient documentation. According to the CCMC Code of Professional Conduct, the most appropriate action is to:

    Answer: Report the misconduct through appropriate channels

    The CCMC Code of Professional Conduct requires care managers to report unethical or illegal conduct through proper organizational or regulatory channels.

  6. Which document specifically outlines the professional ethical standards for Certified Case Managers?

    Answer: The CCMC Code of Professional Conduct

    The Commission for Case Manager Certification (CCMC) Code of Professional Conduct is the governing ethical framework specifically for CCMs.

  7. A conflict of interest in case management is BEST described as a situation where:

    Answer: A care manager's personal or financial interest could compromise professional judgment

    A conflict of interest arises when personal or financial interests could impair a care manager's ability to act objectively in the patient's best interest.