CCM Psychosocial & Behavioral Health Support Flashcards
6 cards from real CCM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 CCM Psychosocial & Behavioral Health Support flashcards as text
Health literacy is best described as:
Answer: The degree to which individuals can obtain, process, and understand basic health information to make decisions
Health literacy encompasses the ability to find, understand, and use health information to make informed decisions about one's care.
Which approach is most effective when providing education to a client with low health literacy?
Answer: Using the 'teach-back' method with plain language and simple visuals
The teach-back method combined with plain language and visuals confirms comprehension and is the gold standard for low health literacy populations.
A client's religious beliefs conflict with a recommended treatment. The case manager should:
Answer: Explore the client's beliefs respectfully and collaborate on a culturally acceptable plan
Cultural competence requires the case manager to engage respectfully with the client's beliefs and work collaboratively on a care plan that aligns with both medical needs and values.
The CCM case manager's role when a client expresses suicidal ideation is to:
Answer: Conduct a safety assessment and connect the client to emergency mental health services
Suicidal ideation requires immediate safety assessment and urgent connection to crisis or emergency mental health services.
Caregiver burden is an important consideration in CCM because:
Answer: Caregiver stress directly impacts the quality of care provided to the client
When caregivers experience high stress or burnout, the client's care quality and safety are directly compromised, making caregiver wellbeing a care management priority.
Which of the following is a key indicator that a client has achieved successful psychosocial self-management?
Answer: The client demonstrates confidence in managing symptoms and using coping strategies independently
Self-management success is marked by the client's self-efficacy — the confidence and competence to manage their own condition and emotions independently.