Self Service Configuration and Management Flashcards
7 cards from real CCA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Self Service Configuration and Management flashcards as text
How can an administrator limit which computers see a specific item in Self Service?
Answer: By scoping the policy or app to specific computers, groups, departments, or users
Scoping determines which computers or users can see and interact with items in Self Service, using computers, smart/static groups, departments, buildings, or users.
Can configuration profiles be made available for users to install through Self Service?
Answer: Yes, configuration profiles can be scoped to Self Service for user-initiated installation
Configuration profiles can be made available in Self Service by enabling the Self Service option within the profile's scope settings in Jamf Pro.
What is a Self Service plug-in in Jamf Pro?
Answer: A bookmark or web clip that appears in Self Service, linking users to internal or external web resources
A Self Service plug-in is a bookmark or web clip configured in Jamf Pro that appears in Self Service, allowing users to quickly access internal or external web resources.
Which Jamf Pro feature allows you to display custom description or instructions for a policy in Self Service?
Answer: The 'Description' field in the Self Service payload of the policy
The Self Service payload within a policy includes a Description field where administrators can provide users with instructions or context about what the policy does.
How can macOS software updates be made available to users through Self Service?
Answer: By creating a policy with the Software Update payload and enabling it in Self Service
A Jamf Pro policy using the Software Update payload can be scoped and made available in Self Service, allowing users to initiate macOS updates on demand.
How do you remove an item from Self Service without permanently deleting it from Jamf Pro?
Answer: Uncheck the 'Make Available in Self Service' option or remove users from the policy's scope
Disabling the Self Service option or adjusting the scope to exclude users removes the item from Self Service without deleting the underlying policy from Jamf Pro.
What Jamf Pro feature allows administrators to alert users about new or updated items available in Self Service?
Answer: Self Service Notifications configured in the policy's Self Service payload
The Self Service payload in a policy includes a notification option that sends a macOS notification to users, alerting them that an item is available in Self Service.