Pastoral Care & Counseling Skills Flashcards
7 cards from real CCA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Pastoral Care & Counseling Skills flashcards as text
A service member tells a chaplain assistant they are having thoughts of self-harm but asks that it remain confidential. What is the FIRST action the chaplain assistant should take?
Answer: Inform the chaplain immediately so proper intervention can occur
Threats of self-harm are a safety exception that requires immediate escalation to the chaplain, who coordinates appropriate intervention.
Which counseling technique involves reflecting back the emotional content of what a person has said to demonstrate understanding?
Answer: Empathic reflection
Empathic reflection mirrors the speaker's feelings to validate their experience and demonstrate active listening.
When providing pastoral care to a soldier of a faith tradition the chaplain assistant is unfamiliar with, the BEST approach is to:
Answer: Listen respectfully and coordinate with the chaplain for faith-specific resources
Chaplain assistants should provide compassionate presence and support while ensuring the chaplain connects the service member with appropriate faith-specific resources.
The grief model developed by Elisabeth Kübler-Ross identifies which of the following as the FIRST stage of grief?
Answer: Denial
Denial is the first stage in Kübler-Ross's model, where individuals struggle to accept the reality of a loss.
A chaplain assistant overhears two soldiers mocking the religious beliefs of a fellow soldier. The appropriate response is to:
Answer: Report the behavior to the chaplain and address it through proper channels
Religious discrimination undermines unit cohesion and must be addressed through the chaplain and appropriate command channels.
Which of the following BEST describes the purpose of a pastoral care visit in a hospital setting?
Answer: To offer spiritual and emotional presence and support
Pastoral care visits focus on spiritual and emotional support, not medical treatment or information gathering.
When a service member is experiencing acute stress after a traumatic event, the chaplain assistant's initial role is to:
Answer: Provide immediate presence, calm reassurance, and basic needs support
Psychological first aid focuses on immediate presence, safety, calming, and meeting basic needs after trauma.