Change Readiness & Risk Assessment Flashcards

What is the primary purpose of a change readiness assessment in CCA practice?

Answer: To identify whether the organization has the capacity and willingness to successfully implement a change

A change readiness assessment evaluates an organization's capacity, willingness, and overall preparedness to absorb and sustain a planned change.

Which dimension is most critical to evaluate during a people readiness assessment?

Answer: Employee awareness and desire to support the change

People readiness centers on whether employees are aware of the change and motivated to support it, which directly predicts adoption success.

What does 'change saturation' indicate in an organizational context?

Answer: The organization is experiencing too many simultaneous changes to absorb them effectively

Change saturation occurs when the volume or pace of change exceeds an organization's capacity to process and adopt it, leading to fatigue and failure.

A SWOT analysis is used in change management primarily to:

Answer: Identify internal strengths and weaknesses alongside external opportunities and threats relevant to the change

SWOT analysis helps change agents understand the internal and external factors that will influence a change initiative's likelihood of success.

Which activity is typically the FIRST step in a formal change risk identification process?

Answer: Brainstorming potential risks with key stakeholders

Risk identification begins with brainstorming sessions involving stakeholders to surface all potential threats before they are analyzed or mitigated.

What is the purpose of a change impact assessment?

Answer: To determine how much a change will affect different groups, processes, and systems

A change impact assessment maps the scope and depth of a change's effects on people, roles, processes, and technology to inform planning.