Change Readiness & Risk Assessment Flashcards
6 cards from real CCA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Change Readiness & Risk Assessment flashcards as text
A risk heat map in change management is primarily used to:
Answer: Visualize risks by plotting probability against impact to prioritize responses
A heat map provides a visual representation of risks ranked by likelihood and severity, helping change agents focus mitigation efforts on the highest-priority threats.
What is the key difference between a risk and an issue in change management?
Answer: A risk is a potential future event, while an issue is a problem that has already occurred
Risks are uncertain future events that may affect the change, while issues are current problems actively impacting the initiative and requiring immediate action.
Which risk mitigation strategy focuses on reducing the probability that a risk will occur?
Answer: Risk reduction (prevention)
Risk reduction strategies implement proactive measures — such as additional training or earlier stakeholder engagement — to lower the chance a risk materializes.
Organizational capacity for change (OCC) refers to:
Answer: The organization's overall ability to implement change initiatives effectively and repeatedly
OCC encompasses the collective resources, skills, leadership, and cultural resilience an organization has to successfully execute multiple change efforts over time.
Reviewing an organization's history of past change initiatives during a readiness assessment is valuable because:
Answer: Past change outcomes are a strong predictor of future change success and reveal cultural patterns
Historical change data reveals patterns of success or failure, cultural resistance tendencies, and leadership behaviors that will likely recur in future initiatives.
Which assessment approach involves quantifying the readiness of different stakeholder groups on a numerical scale?
Answer: Readiness scorecard or dashboard
A readiness scorecard assigns numerical ratings across dimensions such as awareness, leadership alignment, and skill readiness to provide a structured, comparable view of preparedness.