← All CBN Flashcard Decks

BATNA & ZOPA Analysis Flashcards

7 cards from real CBN practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 BATNA & ZOPA Analysis flashcards as text
  1. A negotiator discovers mid-negotiation that their BATNA has significantly weakened. What is the most strategically sound response?

    Answer: Reassess reservation point and adjust concession strategy accordingly

    When BATNA weakens, a negotiator must recalculate their reservation point and adapt their strategy without necessarily disclosing the change.

  2. In a ZOPA analysis, what does it mean when the seller's reservation price exceeds the buyer's reservation price?

    Answer: A negative ZOPA exists, meaning no mutually acceptable deal is possible

    When the seller's minimum acceptable price is higher than the buyer's maximum acceptable price, a negative ZOPA means no overlap exists for a deal.

  3. Which technique is most effective for expanding a narrow ZOPA in a business negotiation?

    Answer: Introducing additional non-monetary issues that create trade-off opportunities

    Adding non-monetary issues (e.g., delivery terms, warranties, payment timing) creates trade-offs that can expand the ZOPA beyond a single-issue deadlock.

  4. A company is negotiating a software licensing deal. Their BATNA is a competing vendor offering the same product at $80,000. What is their reservation price in this context?

    Answer: $80,000, representing the value of their best outside option

    The reservation price is set at the value of the BATNA—$80,000—because paying more than the alternative makes the deal worse than the outside option.

  5. How does 'anchoring' interact with ZOPA in distributive negotiations?

    Answer: A strong first offer anchor pulls the final settlement toward the anchor's end of the ZOPA

    Research shows that the first anchor in a negotiation exerts a strong pull on final outcomes, causing settlements to cluster near the anchor within the ZOPA.

  6. Two parties are negotiating a commercial lease. Tenant's maximum rent: $5,000/month; Landlord's minimum rent: $4,200/month. What is the ZOPA?

    Answer: $4,200 to $5,000 per month

    The ZOPA spans from $4,200 (landlord's floor) to $5,000 (tenant's ceiling), representing all mutually acceptable outcomes.

  7. What is 'BATNA improvement' as a pre-negotiation strategy?

    Answer: Deliberately developing stronger outside alternatives before entering negotiations

    Improving your BATNA before negotiations—by developing competing offers or alternatives—increases your leverage and reservation point.