CBHCM - Certified Behavioral Health Case Manager Service Planning and Development Questions and Answers

Question 1

Which of the following is the BEST example of a SMART goal in a behavioral health service plan?

Accepted Answer

The client will attend group therapy once a week and report one learned coping skill to the case manager weekly for the next two months.

Answer

The client will feel less depressed.

Answer

The client will attend therapy sessions regularly.

Answer

The client will learn coping skills for anxiety.

Question 2

A case manager is developing a service plan for a new client. The most critical first step in this process, grounded in a person-centered approach, is to:

Accepted Answer

Identify and prioritize the client's own stated goals and aspirations.

Answer

Determine the appropriate diagnosis based on the assessment.

Answer

Assign the client to available community programs and services.

Answer

Establish a strict timeline for service completion.

Question 3

During the service planning and development phase, the case manager's primary role is to act as a:

Accepted Answer

Facilitator who coordinates and collaborates with the client and service providers.

Answer

Therapist providing clinical interventions.

Answer

Diagnostician determining the client's mental health status.

Answer

Compliance officer who ensures all paperwork is completed.

Question 4

A client has been working on their service plan for three months. During a review meeting, the case manager notes the client has successfully met two major goals but is struggling with a third. What is the most appropriate next step?

Accepted Answer

Revise the plan, breaking down the challenging goal into smaller, more manageable objectives and exploring different interventions.

Answer

Terminate the service plan as it is mostly complete.

Answer

Discontinue the goal the client is struggling with to avoid frustration.

Answer

Extend the timeline for the entire plan by another three months without making any changes.

Question 5

Which of the following is NOT a required component of a formal behavioral health service plan?

Accepted Answer

A detailed daily schedule for the client to follow.

Answer

The client's strengths and abilities.

Answer

Specific, measurable goals and objectives.

Answer

Interventions and services needed to achieve the goals.

Question 6

A case manager is working with a client who has a dual diagnosis of major depressive disorder and alcohol use disorder. The client's primary stated goal is to find stable housing. How should the case manager approach service planning?

Accepted Answer

Develop an integrated plan that addresses housing needs concurrently with coordinated mental health and substance use treatment.

Answer

Insist that the client address their substance use before any housing services can be offered.

Answer

Focus solely on housing resources as that is the client's stated priority.

Answer

Refer the client to separate providers for mental health, substance use, and housing without coordinating between them.