CBHCM - Certified Behavioral Health Case Manager Engagement and Assessment Questions and Answers

Question 1

A behavioral health case manager is conducting an initial assessment with a new client.
To ensure a holistic understanding of the client's situation, which of the following is the MOST comprehensive assessment framework to use?

Accepted Answer

A biopsychosocial assessment

Answer

A mental status examination

Answer

A risk assessment

Answer

A strengths-based assessment

Question 2

A client with a history of substance use has been sober for eight months and is actively participating in aftercare services and a support group. According to the Transtheoretical Model (Stages of Change), which stage is this client currently in?

Accepted Answer

Maintenance

Answer

Action

Answer

Contemplation

Answer

Preparation

Question 3

During an engagement session, a case manager says to a client, 'On one hand, you're saying that you want to find stable housing, but on the other hand, you continue to miss appointments with the housing authority.' This technique is an example of what core skill in Motivational Interviewing?

Accepted Answer

Developing discrepancy

Answer

Expressing empathy

Answer

Supporting self-efficacy

Answer

Rolling with resistance

Question 4

Which of the following is a primary principle of Person-Centered Planning in behavioral health case management?

Accepted Answer

The individual's desired future and preferences are the foundation of the plan.

Answer

The case manager determines the treatment goals based on the diagnosis.

Answer

The plan focuses primarily on managing the client's symptoms and deficits.

Answer

Service providers from various agencies create the plan with minimal client input.

Question 5

A case manager is working with a client who reports increasing feelings of hopelessness, has started giving away personal possessions, and has a family history of suicide. Which of the following is the case manager's IMMEDIATE priority?

Accepted Answer

Conducting a thorough suicide risk assessment.

Answer

Developing a long-term wellness plan.

Answer

Completing a comprehensive biopsychosocial assessment.

Answer

Referring the client to a vocational training program.

Question 6

When first meeting a client who is mandated to services and expresses anger and mistrust, which engagement strategy is MOST likely to be effective for a behavioral health case manager?

Accepted Answer

Using open-ended questions and reflective listening to build rapport.

Answer

Immediately focusing on the client's problems and required tasks.

Answer

Explaining the negative consequences of non-compliance in detail.

Answer

Directing the client to sign all necessary paperwork before starting the conversation.