Team Building & Development Flashcards
7 cards from real CBC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Team Building & Development flashcards as text
During the norming stage of team development, what is the coach's most appropriate focus?
Answer: Reinforcing emerging norms and strengthening collaboration
In norming, cohesion and standards emerge, so the coach should reinforce productive norms and deepen collaboration.
A coach notices one team member's effort drops significantly when working in the group compared to working alone. This is best described as:
Answer: Social loafing
Social loafing is the tendency for individuals to exert less effort in a group where individual contributions are less identifiable.
Which intervention best helps a team whose members have complementary skills but duplicate each other's work?
Answer: Clarifying roles and responsibilities using a RACI matrix
A RACI matrix clarifies who is Responsible, Accountable, Consulted, and Informed, eliminating duplicated effort.
In team coaching, what distinguishes coaching the team as a system from coaching individual members?
Answer: The focus is on collective dynamics, interactions, and shared goals rather than personal development
Systemic team coaching treats the team as one entity, targeting its collective dynamics and shared outcomes.
A cross-functional project team is disbanding after successfully completing its mission. Which Tuckman stage applies, and what should the coach facilitate?
Answer: Adjourning; a review of lessons learned and recognition of achievements
Adjourning is the closure stage where the coach should facilitate reflection, celebration, and knowledge capture.
Which behavior by a team leader most directly builds trust according to team development research?
Answer: Admitting mistakes and showing vulnerability
Leaders who model vulnerability and admit mistakes create trust by showing that honesty is safe within the team.
A coach uses a team assessment revealing low scores on 'healthy conflict.' What is the most constructive first step?
Answer: Establish norms that make debate safe and expected
Creating explicit norms that legitimize productive debate makes conflict safe and encourages open exchange of ideas.