Coaching & Engagement Flashcards

In the GROW coaching model, what does the 'R' stand for?

Answer: Reality

GROW stands for Goal, Reality, Options, and Will (or Way Forward).

A coach senses their client's stated goal conflicts with the client's deeper values. What is the most appropriate action?

Answer: Invite the client to explore the alignment between the goal and their values

Surfacing potential misalignment between goals and values helps the client pursue authentic, sustainable outcomes.

Which practice most strengthens client accountability between coaching sessions?

Answer: Having the client design their own action commitments and check-in method

Client-designed actions and check-ins create ownership, which drives follow-through.

A long-term client has met their original goals but wants to continue coaching without a clear purpose. What should the coach do?

Answer: Facilitate a conversation to redefine goals or consider concluding the engagement

Ethical coaching requires a clear purpose, so the coach should re-contract or close the engagement well.

During a session, a client becomes visibly emotional about a failing business partnership. What is the coach's best immediate response?

Answer: Acknowledge the emotion and allow space before continuing

Acknowledging emotion with space respects the client's experience and keeps the session client-centered.

Which statement best describes the purpose of session check-ins at the start of a coaching meeting?

Answer: To establish the client's current state and set the session's focus

Opening check-ins ground the session in the client's present state and agreed focus.

A client says their team is 'disengaged.' What should the coach do before exploring solutions?

Answer: Ask the client to describe specifically what disengagement looks like

Clarifying vague labels into specific observable behaviors ensures coaching addresses the real issue.